Please refer to our delivery infomration.
We ship to worldwide. The postage is varies depending on the size and weight of the products. Please find out more information on our delivery information.
We offer 28 days return policy, please find out more information on our refund & exchange policy.
You are not liable to pay for the return postage if the return is due to manufacture faulty or wrong products being sent. We can assure you we sell high quality products and we take all matters of the quality issue seriously. Please always attach a picture to highlight the faulty/damaged area.
You are liable to pay for the return postage if the return is for exchanging products, return unwanted or unused products.
We usually dispatch orders within 24-48 hours. It takes around 3 working days to delivery within the UK and up to 21 days to Europe or the rest of world. Occasionally, there is delay or loss during transit.
For UK customers: we appreciate your patient, if your order hasn't been delivered 14 days after the order date, please contact us.
For International customers: we appreciate your patient, if your order hasn't been delivered 25 days after the order date, please contact us.
There are few reasons why an order may be cancelled.
1. Your bank and Paypal can also cancel payments being made to us if there is discrepancy in the data.
2. Your shipping and billing information doesn't match the information the card you use.
3. We are unable to fulfill your order due to out of stock or unable to guarantee a delivery upon your requested delivery date.
4. The shipping address is not a recognized or a valid address.